Refund Policy
The dealfrenzy Promise, 100% Guarantee
Commitment to our customers is most important to us and we want to keep those lines of communication open. If there’s ever a time that you’re left unsatisfied, let us know and we will do everything in our power to rectify the situation. We would love to hear about all your experiences, the good and the not so amazing ones. We use your feedback to improve your quality of experience as our priority is your 100% satisfaction. Contact us anytime at feeds@dealfrenzy.com.
Here’s what you should know about our refund policy:
1. Terms of Sale
Refunds are accepted under the following circumstances:
A. The voucher purchased was not redeemed
B. Refund must be initiated within 7 days of deal close date.
i. Exceptions
There may be situations that are out of dealfrenzy control. eg., a business closes down before redemption of voucher.
Our subscribers are our priority; each case may be unique and will reviewed individually. As part of our commitment to you, we take pride in prioritizing your satisfaction.
2. How to initiate a refund?
Should you feel a need to refund an unused voucher and you are within the refund period as defined, please contact us at refund@dealfrenzy.com and be sure to include your full name and voucher #.
Your satisfaction is our #1 priority!
3. Unhappy with a deal?
Dealfrenzy proudly offers you a complete refund for up to 30 days after your purchase, if our deal doesn't live up to your expectations.
